There was no patient involvement.Livanova deutschland manufactures the c5 system.The incident occurred in hamburg, germany.Pump serial read out analysis has been performed.Results revealed an error message stored in the micro-controller associated to hall sensor index signal faulty and the involved component are hall sensor at pump head and motor control board.A livanova field service representative was dispatched to the facility to investigate the device and could confirm the reported issue.Upon internal components inspection, traces of oxidation were found on motor control board.The motor control board and the processor board were replaced and a new seal was installed on the pump head.Subsequent functional verification testing was completed without further issues and the unit was returned to service.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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