Model Number 36304 |
Device Problem
Component Missing (2306)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 07/30/2022 |
Event Type
malfunction
|
Event Description
|
It was reported that the male external catheters were not working.Patient had lost a lot of weight, but the catheters were not staying on.Customer said that they seemed thinner then they had been.Order also did not come with sizing guides.
|
|
Manufacturer Narrative
|
The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
|
|
Manufacturer Narrative
|
The reported event was inconclusive because no sample was returned for evaluation.A potential root cause for this failure could be "lack / incorrect instructions for loading components to cavity/ lack of operator training".The lot number was unknown; therefore, the device history record could not be reviewed.A labeling review was not performed because labeling could not have prevented the reported failure.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
|
|
Event Description
|
It was reported that the male external catheters were not working.Patient had lost a lot of weight, but the catheters were not staying on.Customer said that they seemed thinner then they had been.Order also did not come with sizing guides.
|
|
Search Alerts/Recalls
|