Model Number REPLY 200 DR |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/18/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The device involved in this mdr report is not approved in the united states; however, it is similar to a device manufactured by microport crm that was cleared or approved by fda for marketing in the united states.
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Event Description
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Reportedly, it was found that 159 pacemakers from the 200 were found to have registration certificate numbers on the product that were different from those on the outer package label and instruction manual.
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Event Description
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Reportedly, it was found that 159 pacemakers from the 200 were found to have registration certificate numbers on the product information (inside the box) that were different from those on the outer package label and instruction manual.
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Manufacturer Narrative
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Provided pictures confirmed the reported mismatch between the registration certificate numbers of the product information and the one on the outer packaging label and instruction manual.- the most probable explanation of the reported issue could be explained by an incorrect version submission of the certificate number to the supplier.- operators will be re-trained to prevent a re-occurrence of this kind of issue.- a rework was performed by introducing a clarification sheet on the certificate number in the plastic bag of the concerned products.- it should be noted that there is no patient safety risk associated to this non-conformance.
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Search Alerts/Recalls
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