The product investigation was completed.Device evaluation details: visual analysis of the returned sample revealed a cut on pebax with reddish-brown material inside and internal parts exposed; however, the cut could be related to the handling since in the process there are control inspection points to avoid this kind of issue.Then the deflection testing was performed and observed that the tip deflects properly.A manufacturing record evaluation was performed for the finished device 30688796m number, and no internal actions related to the complaint were found during the review.The issue reported by the customer could not be replicated during the product investigation; the blood inside the pebax could be related to the handling of the device during the procedure however, this cannot be conclusively determined.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: pc-(b)(4).
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