We checked the returned unit and confirmed that the angulation-up stuck in j position.Based on the result, we concluded that it was caused due to the excessive force applied on the angulation-up.In addition, we confirmed that the insertion flexible tube (ift) buckled, the light guide cable buckled, the insertion flexible tube (ift) bump, the air/water socket chipped/cut o-ring, the angulation-down stuck in l position, the angulation-left stuck in l position, and the angulation-right stuck in l position; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0587(angle)"" and/or the risk analysis results, it was evaluated to submit mdr.
|