Model Number 900001 |
Device Problem
Crack (1135)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/04/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Coopersurgical, inc.Is currently investigating the reported conditon.
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Event Description
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Incident details- the wallach 100 that was just purchased when dr (b)(6) joined parkview cracked yesterday while using on a patient.A midas was to be placed because this caused more of the tissue to be affected then planned.(b)(4).
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Manufacturer Narrative
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Investigation: x-review dhr.X-inspect returned samples.Analysis and findings: (b)(4).Distribution history: this complaint unit was manufactured at csi on 05/25/2021 under wo #302133 and shipped on 2/25/2022.Manufacturing record review: dhr 302133 was reviewed and no non-conformities, related to the complaint condition, were noted.Incoming inspection review: not applicable.Service history record: no additional service history records found for this unit.Historical complaint review: a review of the 2-year complaint history showed no similar reported complaint condition.Product receipt: the complaint unit was returned on a repair on rma #334669.Visual evaluation: visual examination of the complaint unit revealed physical damage.Functional evaluation: complaint unit was functionally evaluated and found not to function properly.Root cause: based on the damage this unit was not properly cleaned and appears to have been exposed to a chemical.It is likely an attempt to clean the device had exposed the innards and corroded the white tubing to the point where cracks developed.Root cause is due to end user handling error.It should be noted the ifu instructs the user on how to wipe down and clean the device properly.Fault code: user.Failure code: wear and tear.Correction and/or corrective action the unit was not repairable and sent to sp, a location for scrap processing.No further corrective action is necessary.Preventative action activity.Coopersurgical will continue to monitor this complaint condition for trends.
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Event Description
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Incident details- the wallach 100 that was just purchased when dr trina chapman smith joined parkview cracked yesterday while using on a patient.A midas was to be placed because this caused more of the tissue to be affected then planned.1216677-2022-00243, ll100 cryosurgical 900001 (b)(4).
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Search Alerts/Recalls
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