A product sample was received for evaluation.Visual inspection was performed.During the visual inspection the tank was filled with water, attached temp check, plugged in line cord and turned on power switch.No lot number was provided; therefore, a (dhr) device history record review could not be completed.A (dhr) review was performed subsequent to the manufacturing of the device and prior to its release.No causes or potential causes of the customer's reported problem were found during the review of the device history record.Operator of device is unknown.No product information has been provided to date.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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