Udi information is unknown.Operator of device is unknown.No information has been provided to date.Initial reporter also sent report to fda is unknown.No information has been provided to date.Protocol number: premarket (510k) number is unknown.A device history record (dhr) review was conducted which indicated all inspections were completed and no issues were noted during manufacture.A product sample was received for evaluation.Visual and functional testing were performed.The failure mode was duplicated thus confirming the issue.The root cause was determined to be impact to the lcd.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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