The device was returned for evaluation.Visual and functional testing were performed.The device looked to be in new condition, no cracks or damage visible.Functional testing duplicated the reported problem.The root cause of the reported issue was found to be a cracked light-emitting diode (led) caused by plastic light too close to red led.The led was replaced.The device history record (dhr) review was not applicable or relevant because the results of the complaint investigation do not indicate a problem with the initial manufacture or prior repair of the device.No product information has been provided to date.This remediation mdr was generated under protocol b10009406, as a result of warning letter cms# 617147.
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