Returned device first time in for service after 1 year in the field and the failure resulted from physical damage sustained by the monitor during use and handling.The device history record (dhr) review is not applicable or relevant because the results of the complaint investigation do not indicate a problem with the initial manufacture or prior repair of the device.Device manufactured in 2020.Operator of device and initial reporter sent to fda are unknown.No information provided to date.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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