It was reported that the bed exit was not setting on the versacare bed, and a patient fell out of bed.At the time of the initial report, no patient injury was reported.Follow-up with the facility¿s risk management team found the patient was injured from the fall.The patient in this event was an 87-year-old male.X-ray showed a cervical fracture.The patient must wear a cervical collar for six weeks; no surgical intervention was required.Per the customer, the bed exit alarm had been going off all day but was reportedly not heard when the patient exited the bed at the time of the fall on 13aug2022 at 10:30 am.Staff caring for the patient was sure the bed exit alarm was set and to the customer¿s knowledge, the volume on the alarm had not been adjusted.No further information was provided.The versacare bed system is intended to provide a patient support suited to be used in healthcare environments.The versacare bed may be used in such settings as acute care, step down/progressive care, medical/surgical, high acuity sub-acute care, post anesthesia care unit (pacu), and sections of the emergency department (ed).The hillrom service technician inspected the bed and tested the three-bed exit alarm system modes.All bed exit modes functioned as designed.All four siderails locked properly in the upright position.No issues were found with the bed.The bed functioned as designed per functional, visual, and audible testing.Cervical spine fractures in the elderly can be the result of ground-level falls, such as falling off a chair.Cervical spine fractures are high risk injuries that require medical or surgical intervention to preclude permanent impairment of a body function or permanent damage to a body structure.Although the device was found to function properly, the patient fell from the versacare bed and sustained a cervical spine fracture, which is considered a serious injury.Therefore, this event is considered reportable serious injury.Based on this information, no further action is required.
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