Additional information provided by artivion representative, stated, "i just spoke to [surgeon] assistant, and she told me it was just a matter of the kid growing out of the 19mm and needing the larger valve.All else was fine she said." per iso 13485:2016 a complaint is ¿written, electronic or oral communication that alleges deficiencies related to the identity, quality, durability, reliability, usability, safety or performance of a medical device that has been released from the organization¿s control or related to a service that affects the performance of such medical devices.¿ based on the information provided to artivion, there is no allegation of deficiency or resultant adverse event cause by artivion product; therefore, further investigation is not warranted.
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