1.Has followed up via phone call and zendesk on (b)(6) 2022, to inquire for additional information.The customer/user replied by providing pictures and additional information.The user/patient provided medical treatment via zendesk; the user/patient stated after the symptoms appeared, he used aleve and allegra for pain relief and respiratory allergies.The user/patient also used zoloft, hydrochlorothiazide, and valtrex for stress disorders, high blood pressure, and to treat herpes virus infections.The user/patient stated didn't have known allergies via zendesk and phone call.In the phone call, the user/patient thought chemicals were left on the swabs during the disinfection process at the factory.2.Lot number: 223co20220 has not been identified by ihealth labs, inc., as a counterfeit product, so it is safe to conclude that the device/kit received is a valid ihealth labs, inc., manufactured test kit product.3.Lot number: 223co20220 sterilized nasal swabs are used.4.There has been no significant information received to date.This is the first feedback received by this batch of products, and relevant information is continuously collected.
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Customer feedback: after testing with ihealth covid-19 antigen rapid test, i have severe headaches, red, painful eyes,runny, burning nose.The swab burned during testing.
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