Other text: h3 and h6 - health impact and evaluation codes: updated.Device evaluation: one device was returned for investigation.Visual inspection noted: the device showed wear and tear on the line cord, drain fitting, and pole clamp assembly.Damaged mircoswitch and faulty printed circuit board (pcb) were also found.Functional testing confirmed the complaint.Root cause was attributed to a faulty pcb.What caused the faulty pcb could not be determined.Product was beyond a year from manufacture date and there was no indication of a manufacturing defect during the investigation, so a device history report (dhr) review was not required.Service history review identified this device has not been in for service previously.Replaced pcb, mircoswitch, drain fitting, tank cover, line cord, and pole clamp.Performed preventative maintenance (pm).Device passed all functional testing after the completed repairs.
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