Model Number GYA-5 |
Device Problem
Break (1069)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Type
malfunction
|
Manufacturer Narrative
|
The subject device was returned to an olympus service center for evaluation.Upon inspection and testing of the returned device, the reported issue (broken tip) was confirmed.It was observed the tip of the device was broken and cracked.In addition, service found the device was bent.The investigation is ongoing; therefore, a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
|
|
Event Description
|
The customer reported the tip of the subject device was broken.The reported event was stated to be found during reprocessing.Additional information has been requested to clarify this statement as the device is a single-use device.There was no patient or user injury reported due to the event.Additional details have been requested regarding the reported issue.At this time, no additional information has been provided.
|
|
Manufacturer Narrative
|
This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Please see updates to h4, h6 and h10.H4: based on the lot number the manufacturing date of the device was in the month of may 2019 but a specific date could not be identified.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the broken tip was unable to be identified.Olympus will continue to monitor field performance for this device.
|
|
Search Alerts/Recalls
|