Model Number ALLURA XPER FD20 |
Device Problems
Unintended System Motion (1430); Device Dislodged or Dislocated (2923)
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Patient Problem
Fall (1848)
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Event Date 08/23/2022 |
Event Type
malfunction
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Event Description
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It has been reported to philips that while transferring the patient from the philips equipment table to the mobile bed, the table pivoted.The patient fell to the floor from the table.This incident occurred after procedure was completed.No harm has been reported to philips.Philips has started an investigation of this complaint.
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Manufacturer Narrative
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Philips performed a gfe in a timely manner but no additional information was received.After investigation is completed a final report will be sent.
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Manufacturer Narrative
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Philips has investigated this complaint.According to the additional information collected, the issue occurred at the end of a planned treatment procedure.The patient did not seek medical treatment and no injuries were reported.The philips field service engineer (fse) inspected the system onsite and identified a wear and tear issue with the table's pivot brake.The pivot brake assembly and node interface unit were replaced, and the system was returned to use in good working order.Philips has attempted to obtain patient information.However, the customer has not provided the requested information.The codes were updated based on the investigation outcome.
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Search Alerts/Recalls
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