This issue is being reported in an abundance of caution due to the allegation the device contributed to pressure sores that required ointment, gauze, and instructions on how to keep off the sore area.It is unknown if the medication was otc or rx.The underlying cause of the seat being sharp/cracked couldn't be determined.The end user stated they continued to use the device after noticing the cracks.The age and maintenance history of the device could not be determined.The device has been supplied to invacare by multiple suppliers.Due to unknown serial/lot number the supplier could not be determined for this distributed device, therefore invacare (b)(4) was used as the manufacturing location.Multiple attempts were made to obtain clarification, identifying information, and a return of the device without success.
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