Complaint of a tubing fracture is confirmed.However, unable to determine root cause.The investigation found that the break in the tubing is slightly jagged and suggests that it was not cut.There are no signs of wear on the tubing at any point along the length of the tubing, including at/near the point of fracture.The lot history record for the band was not available to be reviewed by reshape as the serial number was not available.However, the port lot history record was reviewed and the device was manufactured to specification.No new risks identified, the current risk is identified with a low rate of occurrence for the reported complaint categories.No correction or corrective action required.Unable to determine root cause or conduct trending analysis.No further action to be taken.The investigation findings do not lead to a clear conclusion about the cause of the reported adverse event.
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