The root cause cannot be identified.There is limited device specific information provided, no batch number was available for evaluation.Without a batch reference number, a manufacturing and technical evaluation cannot be completed for the wrap involved in this case.No product quality related trend was identified for the subclass adverse event safety request for investigation.Care should be taken when using the device, following all safety and use information as provided with the wrap to avoid the risk of blisters and other skin irritations.The manufacturing operations employ quality control procedures which include in process testing, thermal testing and visual inspection, to ensure packaged product quality.
|
On 10-sep-2022, a spontaneous report from the united states was received via email regarding a female consumer (age not provided) who used thermacare neck/shoulder/wrist 8hr heat wrap.Medical history and concomitant products were not provided.On an unspecified date in (b)(6) 2022, the consumer topically applied a thermacare neck/shoulder/wrist 8hr heat wrap.On an unspecified date in (b)(6) 2022, while wearing the heat wrap the consumer worked in the heat and experienced a burn.Follow up attempts have not been successful in obtaining additional information.
|