Manufacturer's investigation conclusion: the reported pump-stop events can be confirmed based on the evaluation of the submitted log files.Based on complaint history and similarly reported events, the data captured in the log file is potentially consistent with a damaged wire in the patient¿s driveline, however, a specific cause for the low speed, low flow, and pump stop events cannot be conclusively determined.The submitted log captured a pump-stop event on (b)(6) 2022 at 22:21:31 while the patient was supported by the power module.The log file captured 2 low speed advisories and a power elevation of 9.2 watts during the pump-stop event.The pump speed dropped to as low as 0 rpms.No other atypical events were captured.Multiple attempts were made to obtain additional information from the customer regarding the event; however, no additional information was provided.The patient remains ongoing on heartmate ii (hmii) left ventricular assist system (lvas), serial number (b)(6).No product is available for investigation.The relevant sections of the device history records for (b)(6) was reviewed and showed no deviations from manufacturing or quality assurance specifications.The heartmate ii lvas patient handbook, rev.C, is currently available.Section 4 of this handbook contains information on ¿caring for the driveline.¿ however, all hmii lvad drivelines have the potential for wire/shield breakdown to occur depending upon the length of use and movement/flexing over time.No further information was provided.The manufacturer is closing the file on this event.
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