BECKMAN COULTER AU680 CLINICAL CHEMISTRY ANALYZER; ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE
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Model Number AU681-10E CHEMISTRY ANALYZER AU680 WITH ISE |
Device Problem
High Readings (2459)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/06/2022 |
Event Type
malfunction
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Event Description
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The customer reported the au680 clinical chemistry analyzer generated erroneously high patient results for ise (ion selective electrode) sodium (na), potassium (k) and chloride (cl).The patient samples were repeated on a different au680 and obtained results considered correct by the customer.There was no report of change to treatment, injury, or death associated to this event.The customer did not provide patient data or demographics.
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Manufacturer Narrative
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A beckman coulter field service engineer (fse) was dispatched to the customer site on multiple work orders.The fse evaluated the au680 clinical chemistry analyzer on work order (wo) (b)(4) and as troubleshooting measure the fse replaced the sodium (na) electrode and peralistic tubing.However, the high results still occured.The fse returned onsite on (b)(4) as troubleshooting measure primed system, and noted that not enough reagent was drained or being supplied to ise sample pot.The fse found a discolored tubing and malfunctioning ise buffer valve.The fse determined the failure mode was due to hardware malfunction.The fse replaced the ise (ion selective electrode) buffer valve, na electrode, and ise tubing to resolve the issue.Due to multiple interventions performed, a specific part cannot be identified as the sole contributor of this event.A failure of one or more of the replaced components or a combination thereof is the likely cause of this event.No patient demographic information (age, gender, weight, race or ethnicity) was provided.Initial reporter phone number is (b)(6).Beckman coulter internal identifier is (b)(4).
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