Drive devilbiss healthcare was notified of an incident involving a wheelchair by an end user, who stated that "the back of it broke off right straight across both sides," causing her to fall backwards and land on the floor.She reported sustaining some bruises on her hips, and that "her whole body was stressed." she used her life alert device to obtain medical attention, and was in the hospital for 6 days, however, did not sustain any injuries besides the bruising.Drive is currently investigating the incident, including attempting to retrieve the product and inspect it, and will file an update if additional information becomes available.
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