H10: complaints database analysis also revealed that no similar event since unit installation in 2008.No service activity has been scheduled yet for this device.However, based on investigation results of previous similar cases, the reported issue can be traced back to a defective shaft angle encoder due to wear.The wearing of electro-mechanical device can be originated by the specific use condition at customer site and may have contributed to the event.If service activity will be performed on this device or any additional information is received, a supplemental report will be submitted.
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