Dialysis rn (registered nurse) began an intermittent hemodialysis treatment on patient with the tablo dialysis machine.Approximately 1 hour into the treatment, the machine issues an error that read "shutdown error.Data transmission error.Please restart the program.1.Press and release the power button on the back of the touchscreen.Wait for the screen to go black.Press again to restart." the rn followed the instructions.The screen then went black, so rn began a manual return of the blood to the patient.While returning the blood, the tablo cartridge began to leak blood from locations that should be sealed, such as the needleless port and the pressure pad.The cartridge also began to pull air into the line.At this point, rn stopped the blood return for the safety of the patient.When she removed the cartridge, it was noted that the pressure pad had come apart in the machine and blood was noted in many of the access points on the machine.Tablos pulled from use on patients, called the vendor, bagged the cartridge to give to the vendor.Tablo update - user error: when returning blood to the patient, the handle should be turned clockwise.The dialysis rn turned it counterclockwise.Blood filled the cartridge causing it to explode.We were told the "shutdown error" message was a software error that has been corrected.
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