This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).No causes or potential causes to the customer's reported problem were found during the device history record (dhr) review.The device was received for evaluation, in damaged condition with missing knobs, broken face plate, and damaged corner by the battery holder door.Functional test was performed: turned device on to troubleshoot the battery and the device did not power on; the reported issue was confirmed.The device was opened for further investigation and multiple components were found to be corroded: battery door, holder, screws on the back side, and the inside of the device.Leds were not functioning properly during performance check as was alarming continuously low pressure.Multiple components failed due to damage and corrosion which indicates the device was mishandled.Problem source was deemed to be damaged components and normal wear and tear.Action(s) taken to mitigate the reported issue(s): replaced battery holder and interface board, led, main alarm; device then functioned as intended and passed all functional tests.
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