ALCON LABORATORIES IRELAND LTD. CLAREON PANOPTIX TORIC TRIFOCAL UV ABSORBING IOL; LENS, INTRAOCULAR, TORIC OPTICS
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Model Number CCWTT5 |
Device Problem
Failure to Unfold or Unwrap (1669)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/14/2022 |
Event Type
malfunction
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Event Description
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A non health care professional reported that, during intraocular lens implant procedure, it was noted that the lens was defective.The lens was exchanged during the same procedure.Additional information was received stating during surgery, the surgeon placed the lens inside the patient¿s eye when he noticed that the lens would not unfold.The lens was removed from the patient¿s eye, a replacement lens was used to complete the surgery the same day.No patient harm was reported.
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Manufacturer Narrative
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A sample device was not returned for analysis.Product history records were reviewed and documentation indicated the product met release criteria.Root cause has not been identified.There have been no other complaints reported in the lot number.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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The product was returned for analysis and damage was observed to the intraocular lens.Intraocular lens received in lens case in zip lock bag.Intraocular lens crushed into lens case base.Solution is dried on both surfaces of the optic and haptics.One haptic is broken/torn and is returned, the other haptic is nicked at the gusset area.The optic is split in two and scratched/marked-rejectable.Unable to perform fold test due to the condition of the returned sample.The complainant indicates the use of non-company as a viscoelastic.Non-company is not qualified for use with company model.While we are unable to determine the origin of the reported complaint, our observations reasonably suggest that it is not manufacturing related.Based on the information provided by the customer, the most likely root cause is failure to follow the company instruction of company qualified intraocular lens delivery system product combinations and alternative viscoelastics.The use of nonqualified combinations may result in delivery issues and/or damage.Based on the results from the product history record, the products met release criteria.The manufacturer internal reference number is: (b)(4).
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