The product evaluation has been completed.The product handle/shaft assembly was returned in a generic zip top bag.The broken off tip of the device was not included.Visual inspection confirmed the abrasive silicone bead was broken off at the end of the shaft.This is a known potential issue and is addressed in our instructions for use document (b)(4) rev m included with the product.Therefore, the most probable root cause was determined to be user error.The device history was reviewed and found to meet manufacturing specifications.The lot history, trend analysis, risk analysis and/or directions for use review were considered acceptable, with the product performing within anticipated rates.No corrective action required.
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