Report claims as the end-user was maneuvering the device through their living room via sip-n-puff drive controls, claims having run the chair into a piece of exercise equipment.End-user reported they were able to maneuver out and away, not noticing anything out of normal.Later that evening when being removed from their device to go to bed, reported seeing a notable swelling in their right leg.They were later diagnosed as having sustained a fracture to their femur, just above the knee.The end-user described nothing out of the norm having occurred with the device but did mention the drive settings for the sip-and-puff controls were more sensitive from what they were accustom.End-user mentioned having difficulty, in certain scenarios, of being able to control the turns and rates due to the sensitive nature.End-user made no claims of the device having malfunctioned to have caused the impact but did inquire if the settings could be adjusted to provided them with better control.Adjustments were made to parameter settings to decrease turn speed and acceleration, tested by the end-user who claims the device is much more manageable for their needs.All accounts indicate no product malfunction occurred to have contributed to this event.End-user was instructed to reach out to their provider if they feel any further programming adjustments are required.The dhr was reviewed, and the device was found to have met specification prior to distribution.
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