Other, other text: h6: event problem and evaluation codes: updated.H3: device evaluated by manufacturer: updated.H10: device evaluation: the device was returned for investigation.Visual inspection and functional tests were performed.The customer reported problem was not related to a previous repair.Visual inspection found the device with minor wear and tear externally; the tamper seal was intact.There was no evidence of the reported error in the event history log (ehl).The reported problem was not duplicated/verified during functional testing.Per investigation, the device reached a stabilized temperature of 42 c and functioned as intended.The most probable root cause could be an intermittent pump or user errors; however, the root cause was unknown/undetermined.No fault was found with the device.No corrective action was taken as the device was no longer needed for the loaner pool and will be scrapped.Per review of the device history record there was no evidence of any issues during the manufacture of this device and there was no indication of a manufacturing defect during the investigation.Service history review identified this device has not been in for service previously.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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