Other text: h6: event problem and evaluation codes: updated.H10: manufacturing device history record review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.A product sample was received for evaluation.Visual and functional testing was performed.Visual inspection found faulty printed circuit board (pcb), broken light-emitting diodes (led), noisy pump, cracked tank cover, front cover, worn line cord, drain fitting and pole clamp.Functional testing found the pcb was faulty because liquid crystal display (lcd) was blank, the over temp alarm was tripped, and the leds were broken off.Replaced pcb, membrane switch, drain fitting, enclosure, tank cover, line cord, pole clamp, and front cover.The root cause of the issue could not be determined.This issue will be monitored for any increase in occurrence.If the occurrence of this issue increases significantly, additional investigative action will be taken accordingly.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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