(b)(4).The customer returned one lidstock and one cartridge from one unit of 544230 hemolok ml clips 6/cart 84/box for investigation.The returned sample was visually examined with and without magnification.Biological material was observed on the returned cartridge.Two pierced boss and one hook clip halves were discovered within the returned cartridge.No other defects or anomalies were observed.Visual examination revealed that the broken clips were broken in half at the hinge.Evidence of use in the form of biological material was observed on the returned sample.The clips breaking at the hinge during loading was determined to be the result of insert mismatch at the hinge area of the clip.The root cause is due to inadequate specifications for insert mismatch in the highest stress area of the hinge, which is a design related issue.A capa has been previously opened to further investigate issues related to clip bre akages.The device history review for the product hemolok ml clips 6/cart 84/box lot# 73m2100245 investigation did not show issues related to complaint.The ifu for this product, l02425 rev.02, was reviewed as a part of this complaint investigation.The ifu states, "always check the alignment of the applier jaws before use.When closed, jaw tips should be directly aligned and not offset.Alignment of the jaw is critical for safe application of the clip.If this is not done, patient injury may occur.Proper maintenance, care and cleaning are necessary to ensure proper functionality." the reported complaint of broken/detached parts - clip - hinge was confirmed based upon the sample received.Three broken clip halves were returned, and all were broken at the hinge.The clips breaking at the hinge during loading was determined to be the result of insert mismatch at the hinge area on the pierce leg side of the hinge.The root cause is due to inadequate specifications for insert mismatch in the highest stress area of the hinge, which is a design related issue.A capa has been previously opened to further investigate issues related to clip breakages.Teleflex will continue to monitor and trend on complaints of this nature.
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