Model Number 37612 |
Device Problems
Delayed Charge Time (2586); Battery Problem (2885); Charging Problem (2892)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/25/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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It was reported that for the last couple of weeks their implantable neurostimulator (ins) seemed like it was taking longer and longer to charge from 75% to 100%, noting that sometimes it took them over an hour.Charging expectations were reviewed and the patient confirmed that they understood.The patient mentioned that occasionally their body moves while charging the ins and coupling bars will decrease, but they confirmed that they are able to get good coupling after repositioning the recharger antenna.The patient mentioned that they have the recharge audio muted because they found it to be annoying when they were repositioning the recharger antenna.They recharge their ins every day, which can be tedious, and said they will be getting a non-rechargeable ins implanted in 2026 (per their healthcare provider).Additional information was received as the patient reporting that they think the ins might need some kind of adjustment.They mentioned that the ins depletes 25% overnight (down to 50%), and the next morning they charge it to 100% (which takes 30 minutes to an hour).Now, however, the final quartile of the ins charge level never completes charging.
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Manufacturer Narrative
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Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information received from the consumer reported the cause that led to the charging issues was possibly the age of the unit.The consumer was sent a new unit which resolved the issue.
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Manufacturer Narrative
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Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information was received reporting that they had to reset the recharger up to 30 times to get 8 coupling bars.Due to this, the implant won't charge to full. the patient stated they already had an extra recharger antenna from "some time ago".They will connect the new recharger antenna they already had and see if this helps improve recharging time.The patient complained about having the legacy equipment for so long and asked if rep could drop off the wireless recharger (wr) at their house as they don't drive anymore.The patient mentioned they have had the dtc replaced in the past.The manufacturer representative (rep) was working on ordering a wr for the patient.
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Search Alerts/Recalls
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