Model Number 71992-01 |
Device Problem
Defective Alarm (1014)
|
Patient Problems
Hypoglycemia (1912); Dizziness (2194); Diaphoresis (2452); Confusion/ Disorientation (2553)
|
Event Date 10/15/2022 |
Event Type
Injury
|
Manufacturer Narrative
|
At this time, product has not yet been returned.An extended investigation has been performed for the reported complaint and determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kit were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
|
|
Event Description
|
A customer reported an alarm issue with the adc device.The customer reported that the low glucose alarm failed to sound, and the customer experienced symptoms of sweating, dizziness, and lack of concentration.The customer required treatment of glucose drink by a third-party.There was no report of death or permanent injury associated with this event.
|
|
Manufacturer Narrative
|
At this time, product has not yet been returned.An extended investigation has been performed for the reported complaint and determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kit were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.Smartphone compatibility with the use of freestyle librelink, and freestyle libre 2 app and the one plus 5 device has not been tested at the time of the investigation.The compatibility guide states that abbott diabetes care has not assessed compatibility on phone/operating systems other than those listed.This guide is available to the user on the websites where the product is launched if the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.This serves as a correction report: h10 - additional mfg narrative has been corrected.
|
|
Event Description
|
A customer reported an alarm issue with the adc device.The customer reported that the low glucose alarm failed to sound, and the customer experienced symptoms of sweating, dizziness, and lack of concentration.The customer required treatment of glucose drink by a third-party.There was no report of death or permanent injury associated with this event.
|
|
Search Alerts/Recalls
|