Catalog Number 05342716001 |
Device Problems
Circuit Failure (1089); Sparking (2595)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/07/2022 |
Event Type
malfunction
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Event Description
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A customer observed smoke coming from the instrument.A field specialist was deployed and observed evidence of a damaged cell bus printed circuit board (pcb) on the benchmark ultra instrument.No harm or injury alleged.
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Manufacturer Narrative
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Further investigation is needed to determine the root cause(s) of the alleged issue.No harm alleged.The pcba cell bus was replaced and the instrument is working as intended.
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Manufacturer Narrative
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Investigation concluded that the service action resolved the issue.Issue will be monitored.Updated and replaced the device codes, evaluation method codes, evaluation result code.
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Search Alerts/Recalls
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