Model Number INFORNG |
Device Problem
Fire (1245)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/28/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The pump was returned to mmdg for evaluation.A dhr review was completed and found no non conformances.The device was returned to mmdg, but at the time of this report, the investigation was not completed.This report will be updated when the investigation information is available.
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Event Description
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The initial reporter stated that they observed "smoking when plugged in".They were unclear if this was coming from the pump, the charger, or a different source.At the time of the complaint the initial reporter advised that they had no other information they were willing to provide.They stated that there had been no adverse effect to the patient.(b)(4).
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Manufacturer Narrative
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The pump was returned to mmdg for evaluation.A dhr review was completed and found no non conformances.When the investigation was completed, there was no indication that the complaint had occurred as reported.There was no visible damage to the device and no evidence that the pump had been smoking or showed evidence of sparks or fire.The device was noted to smell heavily of cigarette smoke.The pump was serviced and returned to the customer.
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Event Description
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The initial reporter stated that they observed "smoking when plugged in".They were unclear if this was coming from the pump, the charger, or a different source.At the time of the complaint the initial reporter advised that they had no other information they were willing to provide.They stated that there had been no adverse effect to the patient.(b)(4).
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Search Alerts/Recalls
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