H10: internal complaint reference: (b)(4).H3, h6: the reported device was received for evaluation.There was no relationship found between the device and the reported event.A visual evaluation of the device showed it was received in the original packaging with the batch number of the complaint on the label.The sutures are still in place on the inserter, through the cannula, and tied off on the handle.The anchor is intact, no sign of damage.The anchor has been moved forward to the tip of the inserter.A functional evaluation showed that the anchor and sutures move as intended.Based on the condition of the product material found during visual inspection, additional material testing is not required.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review found similar reported events.A review of the anchor material drawing/specifications found that certifications and testing data are required for raw material.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.The complaint was not confirmed and the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.Please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.No containment or corrective actions are recommended at this time.
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