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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: MAQUET CARDIOPULMONARY GMBH CARDIOHELP; CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS

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MAQUET CARDIOPULMONARY GMBH CARDIOHELP; CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS Back to Search Results
Model Number CARDIOHELP-I
Device Problems Communication or Transmission Problem (2896); Pressure Problem (3012)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 12/01/2022
Event Type  malfunction  
Manufacturer Narrative
A follow up will submitted when additional information become available.
 
Event Description
It was reported: ¿both pressure and saturation sensors fail.¿no harm to any person has been reported.Complaint id: (b)(4).
 
Manufacturer Narrative
A getinge field service technician (fst) was sent for investigation and repair.The venous probe cable and the connection cable for disposables were replaced.The fst performed safety, calibration, and functionality checks to factory specifications.All function tests are passed.A follow up will submitted when additional information become available.
 
Event Description
Complaint id: (b)(4).
 
Manufacturer Narrative
It was reported that the pressure and saturation sensor failed.On 2023-01-09 it was confirmed that the old venous probe cable was frayed and the connection cable of disposables has corroded pins.No patient was involved.The frayed venous probe cable is not reportable, as the venous probe is operated with a supply voltage of 9v.Voltages below 10 v can be perceived under certain conditions (e.G.Wet skin), but there is no risk for harm due to an electrical shock.Furthermore, the venous probe does not influence the blood flow of the device.The venous probe is for monitoring the blood gas values (hemoglobin (hb), hematocrit (hct), oxygen saturation (svo2) and venous temperature).The pressure failure is a reportable event, since every wrong pressure reading can lead to a pump stop, if the intervention is set by the user.A getinge field service technician (fst) was sent for investigation and repair.The venous probe cable and the connection cable for disposables were replaced.The fst performed safety, calibration, and functionality checks to factory specifications.All function tests are passed.Another disposable connection cable with the same failure was investigated by getinge life cycle engineering on 2021-03-31.Deposit and oxides were found on the cable socket.By wetting the socket plane with salt-containing liquids (priming), the measurement signals were influenced by the electrical conductivity of the contamination.In may 2021 a service bulletin was published to make the users aware that the contacts of the plug connections must not come into contact with cleaning agents, disinfectants or priming liquid.According to the instruction for use (cardiohelp, chapter 5.3 "connection the sensors") it is stated to ensure that the connected sensors are not defective and to not use, if there is a visible damage.Moreover, the root causes for the reported failure of the venous probe cable were identified under a corrective action preventive action (capa): - the venous probe cable is too short - the diameter of the cable is too high, which decreased the flexibility - the coating contains polyvinylchloride, which gets brittle when additives like plasticizers and stabilizers are vaporized.Sunlight and aggressive cleaners increase the aging.It was further determined in the capa that the old, short venous probe cable version was affected.As a corrective action a new venous probe cable (article #(b)(4)) was implemented, which is longer and has a smaller diameter.The coating contains polyurethane, which is weatherproof in all climatic zones and the risk for being brittle is low.According to service bulletin issue 91 / 21-02-18, the old cable is no longer available.The venous probe does not influence the blood flow of the device.The venous probe is for monitoring the blood gas values.In the instructions for use (ifu), chapter 2.2.5 "monitoring and sensors" of the cardiohelp system it is explained that these values must be regularly checked by the user via a blood gas analysis by a laboratory.Furthermore, in the ifu is stated that prior to a therapeutic measure based on the parameters displayed a laboratory blood gas analysis must be checked.The cardiohelp generates an acoustic and visible alarm in case of a failure of the venous probe.In addition in chapter 5.3 "connection the sensors" is explained how to ensure that the connected sensors are not defective and should not be use, if there is a visible damage.The venous probe is operated with a supply voltage of 9v.Voltages below 10 v can be perceived under certain conditions (e.G.Wet skin), but there is no risk for harm due to an electrical shock.Additionally the cardiohelp service manual enlists in chapter "1.11 maintenance overview" the demand for inspection tests, which has to be carried out every 12 months: 'visual inspection', 'electrical safety test', 'function test' and 'measured value and alarm monitoring'.The getinge service protocol contains the step: ¿venous probe visual test (holder, reference surface, probe, cable)¿.Any visual abnormality is inspected and must be confirmed if impeccable.Otherwise a replacement must be initiated.The device was manufactured on 2020-06-02.The review of the non-conformities has been performed on (b)(6) 2023 for the period of (b)(6) 2020 to (b)(6) 2022.It does not show any non-conformity in regard to the reported product and failures.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely.Based on the investigation results the reported failures "defective venous probe cable and connection cable of disposables has corroded pins" could be confirmed.The customer will be informed about the results by the getinge sales and service unit.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
 
Event Description
Complaint id: (b)(4).
 
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Brand Name
CARDIOHELP
Type of Device
CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS
Manufacturer (Section D)
MAQUET CARDIOPULMONARY GMBH
neue rottenburger strasse 37
hechingen
Manufacturer (Section G)
JULIA KAPFENBERGER
neue rottenburger strasse 37
hechingen
Manufacturer Contact
neue rottenburger strasse 37
hechingen 
MDR Report Key15915249
MDR Text Key305905158
Report Number8010762-2022-00485
Device Sequence Number1
Product Code DTQ
Combination Product (y/n)N
Reporter Country CodeSP
PMA/PMN Number
K133598
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Other,Foreign,Health Professional,User Facility
Reporter Occupation Other Health Care Professional
Type of Report Initial,Followup,Followup
Report Date 02/21/2023
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received12/05/2022
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model NumberCARDIOHELP-I
Device Catalogue Number701048012
Is the Reporter a Health Professional? Yes
Date Manufacturer Received01/26/2023
Was Device Evaluated by Manufacturer? Yes
Date Device Manufactured06/02/2020
Is the Device Single Use? No
Type of Device Usage Reuse
Patient Sequence Number1
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