The initial reporter stated they received questionable glucose results for one patient tested with accu-chek inform ii meter serial number (b)(4).At 8:06 a.M., a sample from the patient tested with the meter resulted in a glucose value of 308 mg/dl.This result was questioned, so repeat testing was performed on the patient.At 8:18 a.M., a sample from the patient tested with the meter resulted in a glucose value of 154 mg/dl.At 8:19 a.M., a sample from the patient tested with the meter resulted in a glucose value of 275 mg/dl.The repeat tests were also questioned.Controls run in the morning prior to patient testing passed.
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The customer's meter and test strips were requested for investigation and replacement products were sent to the customer.The customer's meter was returned for investigation where it was tested using a retention battery, retention test strips, and retention controls.Control ranges: level 1: 30-60 mg/dl, level 2: 261-353 mg/dl.Results: level 1: 43 mg/dl, 41 mg/dl, 43 mg/dl, level 2: 290 mg/dl, 286 mg/dl, 297 mg/dl.All returned results are within the acceptable range.On a regular basis, accu-chek inform strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.
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