The "lower uterine segment seemed like it wasn't draining." [device ineffective] 125 cubic centimeter (cc) were inserted into the cervical seal [wrong technique in device usage process] case narrative: this spontaneous report originating from united states was received from a physician via customer account specialist referring to a non-pregnant female patient of unknown age.The patient's historical conditions included pregnancy and vaginal delivery and her concurrent conditions included uterine atony.Her concomitant medications, and drug reactions/allergies were not reported.This report concerns 1 patient and 1 device.On an unknown date, the patient was started on vacuum-induced hemorrhage control system (jada system) via vaginal route (lot# and expiration date were not reported) for post-partum bleeding caused by uterine atony, and she had a dilation and curettage (d&c) and the lower uterine segment seemed like it was not draining (device ineffective) also reported as vacuum-induced hemorrhage control system (jada system) worked without issue, but the bleeding continued.The reporter stated that 125 cubic centimeter (cc) were inserted into the cervical seal (wrong technique in device usage process).An ultrasound was performed, and it showed that the lower uterine segment was bleeding badly.The vacuum-induced hemorrhage control system (jada system) was pulled, and a bakri balloon was put in.It was also reported that the vacuum-induced hemorrhage control system (jada system) came with a blue seal valve with green carton.It was reported that the patient did not die and sought medical attention.No other adverse event (ae) and product quality complaint (pqc) were reported.No additional information was provided.The availability of vacuum-induced hemorrhage control system (jada system) was unknown.Upon internal review, the event of "device ineffective" was determined to be serious as it required intervention.Medical device reporting criteria: serious injury.
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