MAUDE Adverse Event Report: ABBOTT LABORATORIES CELL-DYN EMERALD SYSTEM; COUNTER, DIFFERENTIAL CELL

Model Number 09H39-01

Device Problem Sparking (2595)

Patient Problem No Clinical Signs, Symptoms or Conditions (4582)

Event Date 11/25/2022

Event Type  malfunction  

Manufacturer Narrative

An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.

Event Description

The customer observed the power port on the cell dyn emerald was damaged and was loose causing flashing and sparks from the power port while trying to power on the instrument.Once the sparks and flashing were observed by the customer the instrument was immediately put out of service.No further damaged was reported.There was no impact to patient management or user safety was reported.

Manufacturer Narrative

The customer reported that the damage may have occurred when a staff member moved the cell-dyn emerald instrument.Field service found the power port of the cpu board damaged but no visible sign of fire damage on the cpu board or power supply.The cpu was replaced, and the power supply was precautionally replaced by service.A review was performed for any trends and all customer complaints received for this issue.The review of this data did not identify any trends or abnormal complaint activity.No attachments were provided by the customer.There were no non-conformances or potential non-conformances identified that were related to the complaint issue.Based on the information provided, the issue is considered to be part related, where the cpu board power port was damaged during instrument move and was resolved by service.Based on the investigation, no systemic issue or product deficiency was not identified for the cell-dyn emerald.

• Brand Name: CELL-DYN EMERALD SYSTEM
• Type of Device: COUNTER, DIFFERENTIAL CELL
• Manufacturer (Section D): ABBOTT LABORATORIES; 4551 great america parkway; santa clara CA 95054
• Manufacturer (Section G): ABBOTT LABORATORIES; 4551 great america parkway; santa clara CA 95054
• Manufacturer Contact: siobhan wright ; lisnamuck; post market surveillance; longford N39 E-932 ; EI N39 E932 ; 433331157
• MDR Report Key: 15969149
• MDR Text Key: 307619194
• Report Number: 2919069-2022-00035
• Device Sequence Number: 1
• Product Code: GKZ
• Combination Product (y/n): N
• Reporter Country Code: US
• PMA/PMN Number: K081495
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: Health Professional
• Reporter Occupation: Other Health Care Professional
• Type of Report: Initial,Followup
• Report Date: 12/28/2022

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 12/13/2022
• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Health Professional
• Device Model Number: 09H39-01
• Device Catalogue Number: 09H39-01
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: Yes
• Date Manufacturer Received: 12/15/2022
• Was Device Evaluated by Manufacturer?: Device Not Returned to Manufacturer
• Date Device Manufactured: 07/20/2018
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Patient Sequence Number: 1