Model Number C503 |
Device Problems
False Positive Result (1227); High Readings (2459)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/20/2022 |
Event Type
malfunction
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Event Description
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There was an allegation of questionable li lithium results for 1 patient sample on a cobas pro c 503 analytical unit.On (b)(6) 2022, the initial lithium result was 1.61 mmol/l.The initial result was reported outside of the laboratory.The doctor questioned the high result and the sample was repeated the next day.On (b)(6) 2022, the repeat result was 0.10 mmol/l.The repeat result was deemed correct.The reagent lot and expiration date were requested but not provided.
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Manufacturer Narrative
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The alarm trace did not contain a conspicuous event.The field service engineer (fse) did not find any hardware issues with the analyzer.The fse performed precision and carry-over tests and checked the probes and cell wash volume.The customer performed calibration and qc successfully.The investigation is ongoing.
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Manufacturer Narrative
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No further issues were reported after the service visit.The investigation did not identify a product problem.The root cause of the event could not be determined.
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Search Alerts/Recalls
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