Model Number 762165 |
Device Problem
Fracture (1260)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 11/17/2022 |
Event Type
malfunction
|
Event Description
|
It was reported when using the paxgene® blood rna tube the tube cracked.This event affected 8 tubes.The following information was provided by the initial reporter.The customer stated: "tubes were cracked after taking them out of freezer.".
|
|
Manufacturer Narrative
|
Medical device expiration date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Device manufacture date: unknown.
|
|
Event Description
|
It was reported when using the paxgene® blood rna tube the tube cracked.This event affected 8 tubes.The following information was provided by the initial reporter.The customer stated: "tubes were cracked after taking them out of freezer.".
|
|
Manufacturer Narrative
|
The following fields were updated due to additional information: d9: device available for evaluation: yes.D9: returned to manufacturer on: 2022-12-23.H.6.Investigation summary: bd received 1 sample and 7 photos for investigation.The photos were reviewed and the customer sample was evaluated by visual examination.The customer¿s indicated failure mode for cracked tube with the incident lot was observed in both the sample and the photos but there is no evidence that the device was the cause of this defect.Bd recommendation: stand the paxgene blood rna tube upright in a wire rack.Do not freeze tubes upright in styrofoam tray as this may cause the tubes crack.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.This complaint is unable to be confirmed for the indicated failure mode cracked tube.Bd was not able to identify a root cause for the indicated failure mode.
|
|
Search Alerts/Recalls
|