Catalog Number 21029371001 |
Device Problems
Mechanical Problem (1384); Low Test Results (2458); Insufficient Information (3190)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/16/2022 |
Event Type
malfunction
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Event Description
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There was an allegation of questionable ise indirect gen 2 sodium results for qc and patient samples from cobas integra 400 plus analyzer serial number 421575.The initial result was 129.9 mmol/l and the repeat result was 136.2 mmol/l.The questionable result was reported outside of the laboratory and was corrected with the repeat result.
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Manufacturer Narrative
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The customer replaced the sodium electrode, ise indirect and direct calibrators, and ise solutions.The ise calibration and qc were acceptable.The field service engineer replaced the ise tubing and all three electrodes.The investigation is ongoing.
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Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.The customer replaced all electrodes, ran precision testing, and ran comparisons on patient samples.Afterward, the customer had no further issues.
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Search Alerts/Recalls
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