(b)(4).Additional information received from the customer on 09 jan 2023 states "the cuff ruptured after the functional testing, but it was removed from the packing.No signs of the rupture on the packing.All the devices from this order (3 pcs) have been stored within recommendations.Other 2 pcs have no problems".Upon receipt, the complaint sample look standard and normal from its outer profile.Refer figure 1, photo shared by customer.The original product pouch was not returned.Visual inspection was performed and a cut on the cuff was found.Reviewed on actual sample, identified a stab mark consistent with a thin, sharp blade, that has punctured the cuff.This damage is so overt it would have failed the manufacturing process, wherein there is a requirement to inflate the products and leave them inflated until final inspection and packing.This damage cannot have happened on site.The dhr was reviewed and no abnormality was found.The cause could be potentially related to device handling during the functional test.Other remarks: n/a.Corrected data: n/a.
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