OLYMPUS WINTER & IBE GMBH TELESCOPE, 10 MM, 30°, HD, QUICK LOCK, AUTOCLAVABLE; HD AUTOCLAVABLE TELESCOPE
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Model Number WA53005A |
Device Problem
Break (1069)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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Olympus (omsc) was informed that the customer high-definition, quick lock, autoclavable telescope was returned to the olympus repair center for a reported ¿damaged eyepiece¿.The reported problem was found during an unspecified event.No death, injury or harm was reported.
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Manufacturer Narrative
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The subject telescope was returned to the olympus repair center.The repair inspection confirmed the customer reported issue, the eyepiece is damaged.The cause of the damaged eyepiece is unknown.Additional information was requested from the customer regarding the details of the event, but no information has been received to date.However, the investigation is ongoing.If additional information becomes available, this report will be supplemented accordingly.In general, the end-user is required to inspect the device for defects, check the function of all devices and have alternate equipment prior to use.
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Manufacturer Narrative
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This supplemental report was submitted to provide the results of the legal manufacturer¿s investigation.The device history records (dhr) was reviewed and it was confirmed that the device met standards at the time of shipment.The manufacturing and quality control review was performed without showing any non-conformities or deviations regarding the described issue.The investigation by the legal manufacturer determined that there is no design, manufacturing, material or processing related cause for the reported event.The exact cause of the broken eyepiece cannot be conclusively determined.However, based on the repair evaluation, the cause of the customer¿s reported event could potentially be due to user error, improper handling and application of excessive force.Olympus will continue to monitor complaints for this device.
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