As reported, a 6f straight pigtail 110cm 6 sideholes (sh) infiniti diagnostic catheter was used in a patient and had no side holes, only has an end hole.There were no complications encountered with the patient.The procedure was completed with another unknown product.The device was stored and handled according to the instructions for use (ifu).There were no anomalies noted when removed from the package.The device was used in a aortography.The side holes were noticed to be missing by the user handling the device when the device was flushed after opening the pack of the product before using in the patient.The device was prepped according to the instructions for use (ifu).The device will be returned for evaluation.
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As reported, a 6f straight pigtail 110cm 6 sideholes (sh) infiniti diagnostic catheter had no side holes, only had an end hole.The side holes were noticed to be missing by the user handling the device when the device was flushed after opening the pack of the product before using in the patient.The device was not used in the patient.The procedure was completed with another unknown pigtail catheter.There were no complications encountered with the patient.The device was stored and handled according to the instructions for use (ifu).There were no anomalies noted when removed from the package.The device was used in a aortography.The device was prepped according to the instructions for use (ifu).The device will be returned for evaluation.
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After further review of additional information received the following sections have been updated accordingly: g3, g6, h1, h2, h3, h6, and h10 complaint conclusion: as reported, a 6f straight pigtail 110cm 6 sideholes (sh) infiniti diagnostic catheter had no side holes, only had an end hole.The side holes were noticed to be missing by the user handling the device when the device was flushed after opening the pack of the product before using in the patient.The device was not used in the patient.The procedure was completed with another unknown pigtail catheter.There were no complications encountered with the patient.The device was stored and handled according to the instructions for use (ifu).There were no anomalies noted when removed from the package.The device was used in an aortography.The device was prepped according to the instructions for use (ifu).The device was returned for analysis, one non-sterile unit of a cath f6inf pig 110cm 6sh was received inside of a clear plastic bag.The device was unpacked to proceed with the product evaluation.During the visual inspection, no damages were noted on the device as received.The distal tip was inspected, and no side holes were observed to be present on the device.The phr review for lot 18107364 was reviewed and no issues were noted that could be related to the reported complaint.The reported event by the customer as ¿catheter (body/shaft) ¿ no side holes ¿ during prep¿ was confirmed since analysis of the device observed that there were no side holes present.The product analysis suggests that the event experienced by the customer could be related to the manufacturing process.This event has been escalated via the risk management process and an investigation has been opened to address the issue.
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