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Model Number EMAX2PLUS |
Device Problems
Device Alarm System (1012); Complete Loss of Power (4015)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for this medwatch, a supplemental medwatch report will be filed as appropriate.Additional narrative: device evaluation: the actual device was returned for evaluation.During repair, an evaluation was performed and it was determined that the device displaying an e6 error code indicating handpiece overheat warning, identified during service and evaluation was confirmed.The assignable root cause was determined to be due to component failure from wear.Udi: (b)(4).
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Event Description
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It was reported by switzerland that during service and evaluation, it was determined that the motor device displayed an e6 error code indicating handpiece overheat warning.It was further observed that the flex circuit was damaged, and the device would not run due to a damaged motor.It was further determined that the device failed pretest for no short circuit between phases and connector body, no short circuit between 5vdc line and connector body, no short circuit between sensor gnd and connector body and safety assessment.It was noted in the service order that the device did not function.It was reported there were no delays to the surgical procedure.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The exact date of the event was unknown.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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Manufacturer Narrative
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This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for this medwatch, a supplemental medwatch report will be filed as appropriate.H10 additional narrative: h6.Investigation findings code: the investigation findings code for problem to auto stop (c1204) has been added as part of the investigation findings codes.The investigation findings codes have been updated accordingly.
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Search Alerts/Recalls
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