Due to the automated manufacturing execution system (mes) there are controls in the manufacturing process to ensure the product met specifications upon release.During visual inspection, the swd (stent delivery wire ) was found to be kinked.The stent was removed from the the catheter shaft, the stent was deformed.The stent introducer sheath was found to be intact.Functional testing was unable to be performed as the stent was deployed in the concurrent catheter shaft.The stent could not be advanced in the concurrent catheter, the catheter shaft was cut in order to remove the stent.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported complaint was confirmed based on analysis and event description.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.Additional information provided by the customer indicated that the device prepared for use as per the directions for use, there was no damage noted to the packaging prior to opening the packaging, the device was confirmed to be in good condition during preparation/prior to use on the patient and continuous flush was set up and maintained throughout the clinical procedure.The sdw (stent delivery wire) was kinked.The stent was detached and was stuck within the concurrent catheter shaft.The stent was removed from the shaft and was found to be deformed.Based on the event description and the analysis the as reported can be confirmed.The as reported 'stent difficult/unable to advance or pullback through catheter' and 'stent deployed prematurely during use' as well as the as analyzed 'sdw kinked/bent¿ , 'stent deployed prematurely during use' & 'stent deformed' will be assigned procedural factors as this complaint appears to be associated with a product that met stryker and design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.
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