MAUDE Adverse Event Report: AMO(HANGZHOU) CO., LTD. ACUVUE REVITALENS; ACCESSORIES, SOFT LENS PRODUCTS

Model Number 9608X

Device Problem Device Markings/Labelling Problem (2911)

Patient Problem No Clinical Signs, Symptoms or Conditions (4582)

Event Type  malfunction  

Event Description

It was reported that during a labeling update and review by translation agency, the following error was found in the label of some consumer eye health (ceh) products.In french there is an incorrect translation as per source text.Instead of "do not rinse or store your lenses/lens case with tap water", you can find ¿do not rinse the lenses or their case with tap water¿, hence the word ¿store¿ is missing.Four stock keeping units (sku) are affected: 1.94323qa acuvue revitalens mpds sc 60ml+lc sample ¿ carton am61491qa10e and insert am70574qa11j (shared with 94324qa, 94326qa) affected in fr.2.94324qa acuvue revitalens mpds sc 100ml+lc ¿ carton am61492qa10e affected in fr.3.94326qa acuvue revitalens mpds sc 360ml+lc ¿ carton am61494qa10e affected in fr.4.94327rh acuvue revitalens mpds sc 2x300ml+2lc ¿ carton am61495rh10e and insert am70574rh11j affected in fr.Through follow-up we learned that the insert am70574fm11j contains the error as well.Products are not available as the issue was identified during labeling review and no individual products are involved.No further information was provided.This report is being submitted for acuvue revitalens with sku/catalog number 94324qa.Separate reports are being submitted for the remaining skus.

Manufacturer Narrative

Information unknown/ not provided.Per regulation eu 2016/679 (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.Date of event: there was no event associated to this complaint.Lot number: issue identified during labeling review, no individual product involved, hence lot number is not available.Operator of device: issue identified during labelling review and product was not used.If implanted, give date: not applicable, as this is not an implantable device.If explanted, give date: not applicable, as this is not an implantable device.Telephone number: (b)(6).Issue identified during labeling review, no individual product was involved.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Section h4: device manufacture date: unknown, as lot number was not provided.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.

Manufacturer Narrative

Corrected data: in further review of the file, it was discovered that in the initial medical device report (mdr) comments entered in section h10 which we provided to address section h3¿other should have stated the following: the issue was identified during labelling review; no individual product was involved.There was no lot number reported for this device; therefore, no further investigation can be performed.If there is any further relevant information received, a supplemental medwatch will be filed.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.

• Brand Name: ACUVUE REVITALENS
• Type of Device: ACCESSORIES, SOFT LENS PRODUCTS
• Manufacturer (Section D): AMO(HANGZHOU) CO., LTD.; 200, 4th ave. hz e&t dvlp. zone; hangzhou, zhejiang 31001 8; CH 310018
• Manufacturer Contact: somyata nagpal ; 31 technology drive; irvine, CA 92618 ; 7142478552
• MDR Report Key: 16074219
• MDR Text Key: 308473015
• Report Number: 3012236936-2022-03201
• Device Sequence Number: 1
• Product Code: LPN
• Combination Product (y/n): N
• Reporter Country Code: UK
• PMA/PMN Number: K093254
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: Foreign,Company Representative
• Reporter Occupation: Non-Healthcare Professional
• Type of Report: Initial,Followup
• Report Date: 05/01/2023

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 12/29/2022
• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Other
• Device Model Number: 9608X
• Device Catalogue Number: 94324QA
• Device Lot Number: UNKNOWN
• Was Device Available for Evaluation?: No
• Was the Report Sent to FDA?: No
• Date Manufacturer Received: 04/24/2023
• Was Device Evaluated by Manufacturer?: Device Not Returned to Manufacturer
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: Reuse
• Patient Sequence Number: 1