Model Number 71992-01 |
Device Problems
Unable to Obtain Readings (1516); Detachment of Device or Device Component (2907)
|
Patient Problem
Hypoglycemia (1912)
|
Event Date 12/26/2022 |
Event Type
Injury
|
Manufacturer Narrative
|
The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The date of event is unknown.The date entered is the date abbott diabetes care became aware of the event.The device mfg date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
|
|
Event Description
|
A webform complaint was received in which it was reported an adhesive issue was reported with the adc sensor.The sensor prematurely detached after less than 5 day of wear and the customer was unable to obtain readings and monitor glucose levels.Customer was unable to self-treat, requiring treatment of juice, sugar and food by a third-party.Attempts to contact the customer multiple times up to this point has been unsuccessful.No further information was provided.There was no report of death or permanent injury associated with this event.
|
|
Manufacturer Narrative
|
Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned and a valid serial number has not been provided.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Clinical data was reviewed and confirmed that the freestyle libre sensors continue to be safe, effective, and perform as intended in the field.A tripped trend review was conducted for the reported complaint and libre sensor, no trends were identified that would indicate any product related issues.If the product is returned, a physical investigation will be performed, and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
|
|
Event Description
|
A webform complaint was received in which it was reported an adhesive issue was reported with the adc sensor.The sensor prematurely detached after less than 5 day of wear and the customer was unable to obtain readings and monitor glucose levels.Customer was unable to self-treat, requiring treatment of juice, sugar and food by a third-party.Attempts to contact the customer multiple times up to this point has been unsuccessful.No further information was provided.There was no report of death or permanent injury associated with this event.
|
|
Search Alerts/Recalls
|